Careers at Coakley Williams Hotel Management Company

Start a Rewarding Career with Coakley & Williams

If you’re interested in joining a team of seasoned professionals committed to delivering outstanding service and know-how to the hospitality industry, Coakley & Williams is interested in you.

To be considered for a position, please fill out the following form and be sure to attach a copy of your resume.

Available Positions

The Director of Sales & Marketing is responsible for directing, coordinating, training and supervising the Sales Team, including market segment sales managers, catering sales managers and sales administrator in all sales-related activities, including direct sales efforts and e-commerce efforts. He/she is also responsible for growing existing accounts and generating new business to ensure that room revenues and catering revenues meet or exceed budget in order to maximize revenues and profits, and to improve the hotel's performance in the marketplace. The ideal candidate will be a web-savvy leader who can sell top accounts and manage a dynamic sales team.


* Effectively and professionally communicate with guests/clients and all levels of employees in an attentive, friendly, courteous and service-oriented manner. 
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and clients. 
* Must be able to multitask and prioritize departmental functions to meet deadlines. 
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. 
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. 
* Must be able to understand, evaluate and take action on various sources of data to meet the hotel’s financial objectives.   
* Must be able to maintain confidentiality of information.

Requirements:

* Supervise, administer and ensure timely completion of all activities of the Sales Department. 
* Develop a complete knowledge of company sales policies and SOPs, and ensure knowledge of and adherence to those policies by the sales team. 
* Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies. 
* Meet or exceed set goals.
* Operate the Sales Department within established sales expense budget. 
* As a member of the Executive Team, participate in required M.O.D. and Saturday office coverage as scheduled. 
* Coordinate group, transient and catering bookings to maximize profits. 
* Initiate and follow up on leads. 
* Maintain and participate in an active sales solicitation program. 
* Monitor production of all top accounts and evaluate trends within your market and ensure that the Sales Team is held accountable for those accounts within their respective territories. 
* Coordinate all non-group transient sales and catering solicitations to maximize overall profits. 
* Administer training in the Sales and Catering departments, according to hotel standards. 
* Assist in the preparation of required reports in a timely manner. 
* Conduct weekly sales meetings. 
* Conduct daily business review meetings with the Sales and Catering Team. 
* Be familiar with all hotel sales policies and selling techniques with an emphasis on maximizing occupancy, Average Daily Rate (ADR) and Banquet and Catering revenues. 
* Conduct all Sales and Catering Team Performance Appraisals. 
* Motivate, coach, counsel and discipline all Sales and Catering department personnel.  
* Conduct professional, creative and thorough site inspections of the hotel with clients, exhibiting key features and benefits of the property, and ensure that all Sales Managers conduct thorough site inspections. 
* Develop strategies to continually increase market share from competitors.

* Use Hotel SalesPro to manage the hotel's business, including generating reports, entering business, blocking space and building accounts. 
* Coordinate preparation of the annual revenue budget. 
* Coordinate preparation of the annual Marketing Plan. 
* Develop networking opportunities through active participation in community and professional associations’ activities and events.
* Entertain clients.

Job Description:

Coakley & Williams Hotel Management Company is seeking experienced General Managers for both  limited and full  service properties.

Qualified candidates should email or fax your resume with salary requirements to:  Tim Donley, Vice President of Operations, Fax: 301-614-8835, Email: tdonley@cwhotels.com

EOE

Requirements:

The ideal candidates should have a minimum of three years hotel experience as a General Manager and preferably, have worked as a General Manager  with IHG and or  Hilton brands.  Candidates must be self-motivated, detail oriented, organized and a hands-on professional. In addition to possessing excellent customer service skills, you should be able to demonstrate your knowledge of revenue  management , sales and marketing - including making marketing calls; attending community business functions; working with direct bill accounts; and coordinating sales promotions and with the ability to invent creative marketing strategies. An outstanding networking personality and effective communication skills are essential. Enthusiasm a must. Excellent computer, Internet and e-commerce skills define you as a "cutting edge" manager. Established relationships with loyal clients are an advantage that will set you apart from other contenders for these  positions!  In addition, we believe in ensuring each staff member is properly trained in their position, including safety training and standard operating procedures.  Cost control is a daily task.  Performing inspections in guest rooms, public areas and exterior grounds for cleanliness and curb appeal.  Comply with all the organization’s policies and applicable laws for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems in a timely fashion.  Respond to guest complaints and resolves problems to maintain Guest Satisfaction.

Job Description:

Coakley & Williams Hotel Management Company conveniently located in Greenbelt, MD, is seeking an experienced Property Accountant to join our caring and compassionate team. All candidates should have experience in financial statement preparation, cashflows, budgeting, bank reconciliation and forecasting.

EOE

We offer a comprehensive benefits package. Interested applicants can e-mail their resume with salary requirements to Vicki Caspar at vcaspar@cwhotels.com or fax to 301-614-8835. No phone calls please.

Requirements:

Applicants must be detail oriented, have good communication, people skills and the ability to handle multiple priorities in a fast pace environment. Flexibility a must. Knowledge of Microsoft products and M3 accounting is preferred.

Coakley & Williams Hotel Management Company is seeking an experienced General Manager for a limited service property in Mifflinville , Pa.

Qualified candidates should email or fax your resume with salary requirements to:  Jamie Howser, Operations Manager703.783.3027 Email: jhowser@cwhotels.com

EOE

Requirements:

The ideal candidate should have a minimum of three years hotel experience as either a General Manager or Assistant General Manager and preferably, have worked as a General Manager with Choice Hotels.  

Candidate must be self-motivated, detail oriented, organized and a hands-on professional. In addition to possessing excellent customer service skills, you should be able to demonstrate your knowledge of revenue  management , sales and marketing - including making marketing calls; attending community business functions; working with direct bill accounts; and coordinating sales promotions and with the ability to invent creative marketing strategies. An outstanding networking personality and effective communication skills are essential. Enthusiasm a must. Excellent computer, Internet and e-commerce skills define you as a "cutting edge" manager. Established relationships with loyal clients are an advantage that will set you apart from other contenders for this position!  In addition, we believe in ensuring each staff member is properly trained in their position, including safety training and standard operating procedures.  Cost control is a daily task.  Performing inspections in guest rooms, public areas and exterior grounds for cleanliness and curb appeal.  Comply with all the organization’s policies and applicable laws for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems in a timely fashion.  Respond to guest complaints and resolves problems to maintain Guest Satisfaction.

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