Meet the Coakley & Williams Executives

President
email: gwilliams@cwhotels.com

Gary Williams has extensive experience in all phases of hotel operations and development. He held an array of positions throughout his hotel career at Coakley & Williams before assuming full operational control of the Hotel Division in 1987.

In 1996, after 27 years of expertise and involvement in all phases of the company, Gary purchased the Hotel Division of Coakley & Williams, Inc. and became the sole stockholder and President of Coakley & Williams Hotel Management Company.  He focuses on cultivating employee relationships by spending time observing, guiding, coaching, and encouraging employees in both the hotels and the corporate office.

Gary has served for many years in a number of industry related organizations.  He has demonstrated his leadership by serving as Chairman of the Board for several of them including: AH&LA’s Multiunit Lodging Operators & Owners Forum, The Days Inn Franchise Advisory Committee, The Restaurant Association of Metropolitan Washington and The Maryland Hotel & Lodging Association.  He received the “Independent Hotelier of the Year” Award from the Maryland Hotel & Motel Association in 1993.  He is currently serving on the IHG Owners Association Operations and Development Committees.  Mr. Williams earned his Bachelor of Science degree in Business Administration from the University of Maryland, College Park, MD in 1974. He also holds a Community Association Managers License in the state of Florida.

Testimony

Senior Vice President of Hotel Operations
email: mnerlinger@cwhotels.com

Michael Nerlinger is responsible for hotel sales and marketing for all properties managed by Coakley & Williams Hotel Management Company. In addition to the sales and marketing responsibilities, he also overlooks hotel operations including profitability, marketing, maintenance, property systems development, and career development for properties in his individual portfolio.

Michael joined Coakley & Williams Hotel Management Company in 1995. His previous experience includes Director of Operations with Richfield Hotel Management, as well as General Manager positions operating both independent and franchise full-service properties throughout the country. He has extensive experience with operations, sales and marketing, revenue management, as well as property transitions, conversions, and renovations. Michael earned his Bachelor of Science degree in Business Administration (Hotel/Food & Beverage Management) from Wilmington College, Wilmington, DE in 1976.

Vice President of Operations
email: tdonley@cwhotels.com

Tim Donley oversees several hotels as Vice President of Operations.  Tim joined Coakley & Williams Hotel Management Company in May of 1999, after spending the previous five years with B.F. Saul Hotels as their Regional Vice President of Operations. Tim has also held management positions with Tara, Radisson, Servico, and Marriott Hotels.

During the past 30 plus years, Tim has held the positions of General Manager, Assistant General Manager, Rooms Division Manager, Front Office Manager, Executive Housekeeper, and Assistant Controller. At a corporate level, Tim has also worked as Director of Yield Management, and Corporate Director of Rooms.

Tim has written manuals on yield management, front office, and housekeeping for several hotel companies, and is a member of the regional board of Choice Hotels.  He graduated from Michigan State University with a degree in Hotel & Restaurant Management in 1978.

Vice President of Operations
email: jhagerty@cwhotels.com

Jim Hagerty joined Coakley & Williams Hotel Management Company in March 1989.  Jim oversees several hotels in his individual portfolio.  He has held several positions within the hospitality industry, including Sales Manager, Restaurant Manager, Income Auditor, Front Office Manager, Revenue Manager, Assistant General Manager, General Manager, and Director of Hotel Operations.  Jim received his CHA designation in 1996.  Jim is proud of his hotel team members who have achieved Five Quality Excellence Awards & Two Torchbearer Awards from InterContinental Hotels with four IHG hotels.

Jim is a member of the Maryland Hotel & Lodging Association, the Baltimore/Washington Corridor Chamber, the Prince George's County Chamber of Commerce, and the AH&LA.  He is a native to the Washington, D.C. area and attended DeMatha Catholic High School and the University of Maryland, College Park, MD.

Vice President of Sales & Marketing
email: mparent@cwhotels.com

Mike Parent joined Coakley & Williams Hotel Management Company in February 2007 as Vice President of Sales and Marketing.  Mike's previous experience includes sales management positions with Potomac Hotel Group, TAJ Hotels International, Hilton, and Sunburst Hospitality.  Mike served as Vice President of New Hotel Services for Choice Hotels International where he built and led a team of 20 field-based sales managers in opening more than 300 new hotels annually; he also managed Construction Services for new builds and conversions from other brands.

Mike is an active member of HSMAI and has served on the Digital Marketing Council as well as the judging panel for the organization's annual Adrian Awards.

Mike is a native of Washington, D.C.  He earned his B.A. in 1973 from the University of Maryland College Park, MD where he majored in communications and radio/television broadcasting.

Corporate Director of Sales & Marketing
email: btaylor@cwhotels.com

Beth Taylor joined Coakley & Williams in 2010 after providing hotel sales and management consulting for the company over recent years. She possesses extensive experience in the hotel development industry, having held many single and multi-property positions over the years including Public Relations Director, Director of Sales, General Manager, Quality Assurance Director, and Director of Operations. With over 15 years of results-driven success in all facets of the industry, Beth's commitment to excellence has resulted in award-winning properties. Beth is responsible for the sales & marketing performance for our hotels and is based out of Atlanta, GA. She earned a Bachelor of Arts Degree in Communications and a Bachelor of Arts Degree in English from Queens University Charlotte, North Carolina in 1989.

Corporate Revenue Manager
email: jhowser@cwhotels.com

Jamie Howser joined Coakley & Williams Hotel Management Company in January 1993. Jamie assists several hotels, as well as being a current General Manager. He has held several positions within the hospitality industry including Engineering, Housekeeping, Income Auditor, Front Office Manager, Revenue Manager, Assistant General Manager, and General Manager. Jamie received his CHA designation in 2006. Jamie is proud of his hotel team members who have achieved ten Chairman's Awards from Wyndham Hotels, with one Days Inn hotel. Jamie has also been an active member and was the Chairman of the Capital Days Inn Alliance for three years.

Jamie is a member of the Maryland Hotel & Lodging Association, the Baltimore/Washington Corridor Chamber, the Prince George's County Convention and Visitors Bureau, and the AH&LA. He is a native to the Ithaca, NY area and attended Ithaca High School and North Country in Saranac Lake, NY.

Director of Human Resources
email: jtwatts@cwhotels.com

June Taylor-Watts is responsible for all aspects of Human Resources and Payroll at the corporate office and hotels.  She oversees the establishment of policies and procedures, employee relations, and negotiates all health and welfare plans.  Since joining Coakley & Williams Hotel Management Company in 1977, she has worked in a number of positions including Director of Human Resources, Director of Benefits & Compensation, and Payroll Manager.

Director of Information Technology
email: shahn@cwhotels.com

Steve Hahn manages multiple computer systems at the corporate office and hotels, in addition to acquiring and implementing hardware and software for these systems. Since joining Coakley & Williams in 1991, Steve has also held the position of General Manager.

In addition to earning his Associate of Arts degree in Hospitality Services Management, Steve earned his Bachelor of Science Degree in Business Management from the University of Maryland University College, College Park, MD.  Steve advanced his computer-related expertise even further by earning his Masters of Applied Computer Systems degree from the University of Maryland University College, College Park, MD.

Corporate Director of Maintenance
email: mflaherty@cwhotels.com

Marty Flaherty joined Coakley & Williams in 1974.  Over the years, he has held a number of positions within the company.  He is currently responsible for the supervision of all hotel maintenance departments, as well as the negotiating and overseeing of all outside maintenance contracts and specialized engineering services.  He also assists on renovation projects in properties operated by Coakley & Williams Hotel Management Company.

Marty attended trade school, completed air conditioning/heating training, has been certified on low pressure boilers, and is factory trained on roof-top equipment.

Controller
email: vcaspar@cwhotels.com

Vicki Caspar joined Coakley & Williams Hotel Management Company in 1985.  Prior to coming to the corporate office, Vicki worked at one of our managed properties for six years.  There she held various positions including Assistant General Manager, Controller, Sales Representative, and Assistant Front Desk Manager.  She made the transition from hotel employee to corporate accountant in 1991; working in all aspects of accounting. As Controller, she oversees the accounting operations; including internal audits, training, budget formats and commercial insurance.

Director of Training & Development
email: mwilliams@cwhotels.com

Mark Williams joined Coakley & Williams in February 2007 after spending nearly five years with the Walt Disney Company(c) in Orlando, Florida. His experience there covered a multitude of roles including: attractions, entertainment, restaurants, training, and resorts. In August 2006, Mark graduated with a B.S. degree in Hospitality Management from University of Central Florida's Rosen College of Hospitality Management Orlando, FL. In 2011 Mark recieved his MBA from Grand Canyon University's Ken Blanchard School of Business.

In 2009, he was ranked by Meeting News Magazine as "One of the One's to Watch: Thirty Under 30." Mark serves as Chair for AH&LA's Under 30 Gateway. He is also a member of the Council of Hotel & Restaurant Trainers (CHART).