FAQ's
Why should I hire Coakley & Williams Hotel Management Company over other management companies?
How long has Coakley & Williams been in business?
Who would my main contact be with at the corporate level?
What kinds of properties do you currently manage?
What kind of experience does your team have?
Where can I find more information?
What do you do in the area of generating revenue?
What kinds of reports do you provide to your clients?
Why should I hire Coakley & Williams Hotel Management Company over other management companies?
- Reputation: Proven Track Record
- Priority: Owner Needs
- Perspective: Owner/Developer Mentality
- Stable: Debt Free, 100% Privately Owned
- Structure: Flexible & Accessible
- Intent: Award Winning
- Focus: One Business
Here are some things that set us apart from the others:
- Visible and regular corporate team presence at each hotel
- Accessibility of the corporate leaders to clients and hotel staff
- Long tenure of our team, unusual in this industry
- We create a unique approach and strategy for each individual property instead of a factory "template" approach
- Even during the tough times and when other companies focus only on cutting costs, our properties still win awards
- Diversity and caring between all the management from upper to lower
- Things are done ethically and in the right way
- This is a faith based company…we drive and go forward based on our faith
- The proof? Compare hotels before and after we have got there
How long has Coakley & Williams been in business?
- The company began with a handshake between Fred Williams and Neil Coakley in 1961
- We have developed, owned and operated hotels since 1971
- Gary Williams purchased the company in 1996 and has been sole shareholder since then
Who would my main contact be with at the corporate level?
- Key contact: Vice President of Operations
- Also assigned to the hotel: Sales & Marketing and Accounting
- Gary Williams
What kinds of properties do you currently manage?
- Hotels ranging in size from 60 to 330 rooms
- Nearly 4000 rooms in a dozen states
- Both full and select service hotel assets
- 2 Franchise restaurants
- Every major brand – Marriott, Hilton, Intercontinental Hotel Group, Choice Hotels, Wyndham Worldwide
- 3 condo-hotels
What kind of experience does your team have?
- Many of us have spent our entire careers in this industry, some as many as 30 years
- Our average tenure with Coakley & Williams is more than 15 years
Where can I find more information?
- Our website: www.cwhotels.com
- Our YouTube page
- Our Facebook Page
- Call us at 301-614-8800
- Visit us at 6404 Ivy Lane, #720, Greenbelt, MD 20770
- Visit one or more of our hotels
What do you do in the area of generating revenue?
- Integrated into Business Plan
- We provide complete sales & marketing review and management at the corporate level
- We have significant expertise in TPI & electronic marketing
- We provide a Yield Management focus with corporate support
- We utilize a centralized, web-based system for action and accountability
- We provide representation at regional and national shows
- Marketing training in person and with webinars
What kinds of reports do you provide to your clients?
- Executive Summary
- Property Success Index
- Financial Statement
- Cash Flow Analysis
- Accounts Receivable
- Accounts Payable
- STAR Report
- Current Franchise QA
- Maintenance Audit
- Property Evaluation
- Internal Audit
- Sales Reports
- Capital Plan
- GM Monthly Goals
For samples or further details of any of these items, please ask!




