Hotel Operation Management

Hotel Operations Management

Rely on Coakley & Williams to oversee your hospitality operations with the utmost dedication and knowledge. With our commitment to excellence, we’ll keep your organization running smoothly and your guests satisfied.

Operation Services

  • Guidance of hotel management by corporate vice president of operations
  • Regular inspection of hotel by vice president of operations
  • Annual strategic business plan formulation (including marketing plans, budget and cash projections, and capital improvements plans)
  • Continuous evaluation of key personnel performance through use of Property Success Index Report System
  • Utilization of hotel evaluation system to monitor all areas of property and ensure maximum profitability
  • Ongoing general manager/key department head meetings to ensure direction and training
  • Communication of franchise knowledge with key personnel
  • Property Improvement plan pricing, purchasing and implementation
  • Communication with owner and/or personal representatives to ensure that owner requests are satisfied
  • Monthly detailed operating program formulation
  • Maintenance assistance including guidance by key personnel and safety and security audits
  • Administration of management information systems and information technology
  • Leasing and renewals of all retail space
  • Tenant monitoring
Hotel Management Portfolio

Our Portfolio

View our portfolio of properties to get a better idea of the type of projects we manage.

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Hotel Management Questions

Frequently Asked Questions

Take advantage of our experience and get answers to your questions.

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Vendor Partners

Vendor Partners

Learn more about our annual hospitality conference and trade show!

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Our Properties