Gary S. Williams PresidentGary Williams has extensive experience in all phases of hotel operations and development. He held an array of positions throughout his hotel career at Coakley & Williams before assuming full operational control of the Hotel Division in 1987.
In 1996, after 27 years of expertise and involvement in all phases of the company, Gary purchased the Hotel Division of Coakley & Williams, Inc. and became the sole stockholder and President of Coakley & Williams Hotel Management Company. He focuses on cultivating employee relationships by spending time observing, guiding, coaching, and encouraging employees in both the hotels and the corporate office.
Gary is very active among industry committees. He has served as the Chairman of the Multiunit Lodging Operators & Owners Forum, which is sponsored by the American Hotel & Lodging Association. Gary served on the Days Inn Franchise Advisory Committee (FAC) for seven years and served as its Chairman for three of those years. He was awarded the "Independent Hotelier of the Year" by the Maryland Hotel & Motel Association in 1993. He is the past President of the Restaurant Association of Metropolitan Washington, D.C. He has also been the Chairman of the Maryland Hotel & Lodging Association where he has served on its board for 26 years. He has served for 10 years on various IHG Owners Association Committees. Mr. Williams earned his Bachelor of Science degree in Business Administration from the University of Maryland, College Park, Maryland in 1974. He also holds a Community Association Managers License in the state of Florida.
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Mark A. Williams CEO
Mark joined Coakley & Williams Hotel Management Company in February 2007 after spending nearly five years with the Walt Disney Company in Orlando, FL. His experience there covered a multitude of roles including attractions, entertainment, restaurants, training, and resorts. In August 2006, Mark graduated with a B.S. degree in Hospitality Management from the University of Central Florida’s Rosen College of Hospitality Management in Orlando, FL. In 2011 Mark received his MBA from Grand Canyon University’s Ken Blanchard School of Business.
In 2012, he was ranked by Hotel Management Magazines in the October HMYP issue as “One of the One’s to Watch: Thirty Under 30 - Outstanding Leaders in the Hospitality Industry.” Mark has served as Chair for AH&LA’s Under 30 Gateway. He is also a member of the Council of Hotel & Restaurant Trainers (CHART).
Michael J. Nerlinger, CHA Senior Vice President of Hotel OperationsMichael Nerlinger is responsible for hotel sales and marketing for all properties managed by Coakley & Williams Hotel Management Company. In addition to the sales and marketing responsibilities, he also overlooks hotel operations including profitability, marketing, maintenance, property systems development, and career development for properties in his individual portfolio.
Michael joined Coakley & Williams Hotel Management Company in 1995. His previous experience includes Director of Operations with Richfield Hotel Management, as well as General Manager positions operating both independent and franchise full-service properties throughout the country. He has extensive experience with operations, sales and marketing, revenue management, as well as property transitions, conversions, and renovations. Michael earned his Bachelor of Science degree in Business Administration (Hotel/Food & Beverage Management) from Wilmington College, Wilmington, DE in 1976.
Timothy M. Donley, CHA Vice President of OperationsTim Donley oversees a variety of award winning limited and full service hotels as Vice President of Operations. Tim joined Coakley & Williams Hotel Management Company in May of 1999, after spending the previous five years with B.F. Saul Hotels as their Regional Vice President of Operations.
Tim has also held management positions with The Flatley Company, Radisson, Servico, and Marriott Hotels. During the past 35 plus years, Tim has held the positions of General Manager, Assistant General Manager, Rooms Division Manager, Front Office Manager, Executive Housekeeper, and Assistant Controller. At a corporate level, Tim has worked as Director of Revenue, and also as Corporate Director of Rooms. Tim has written manuals on revenue management, front office, and housekeeping procedures for several hotel companies, and has also served in the past on various regional boards for Choice Hotels. He graduated from Michigan State University with a degree in Hotel & Restaurant Management.
Michael W. Parent, CHDM Vice President of Sales & MarketingMike joined Coakley & Williams Hotel Management Company in February 2007 as Vice President of Sales and Marketing. Mike’s previous experience includes senior sales management positions with Potomac Hotel Group, TAJ Hotels International, Hilton, and Sunburst Hospitality. Mike served as Vice President of New Hotel Services for Choice Hotels International where he built and led a team of 20 field-based sales managers in opening more than 300 new hotels annually; he also managed Construction Services for new builds and conversions from other brands. Mike is an active member of HSMAI and has served on the Digital Marketing Council as well as the judging panel for the organization’s annual Adrian Awards. He currently serves on HSMAI’s Marketing Vice Presidents Roundtable.
Beth Taylor Assistant Vice President of Sales & MarketingBeth joined Coakley & Williams in 2010 after providing hotel sales and management consulting services for the company over recent years. She possesses extensive experience in the hotel development industry, having held many single and multi-property positions over the years including Public Relations Director, Director of Sales, General Manager, Quality Assurance Director, and Director of Operations. With over 15 years of results-driven success in all facets of the industry, Beth’s commitment to excellence has resulted in award-winning properties. Beth is responsible for the sales & marketing performance for our hotels and is based out of Atlanta, GA. She earned a Bachelor of Arts Degree in Communications and a Bachelor of Arts Degree in English from Queens University Charlotte, North Carolina in 1989.
Lisa Voght Corporate Director of Sales & Marketing
Lisa has 27 years of hospitality experience, from sales manager to multi-property sales director. She has worked in limited- and full-service hotels, brand families including IHG, Hilton, Marriott and Wyndham, and is extremely knowledgeable in all market segments. Lisa has been active in key travel organizations including NTA, USTA, and state motor coach associations, as well as SYTA and ABA where she served on their membership development and orientation committees.
Lisa will employ her management and mentoring skills when she visits CW properties to assist sales colleagues and general managers in their traditional sales and digital marketing efforts.
Jamie L. Howser, CHA Corporate Revenue ManagerJamie Howser joined Coakley & Williams Hotel Management Company in January 1993. Jamie assists several hotels, as well as being a current General Manager. He has held several positions within the hospitality industry, including Engineering, Housekeeping, Income Auditor, Front Office Manager, Revenue Manager, Assistant General Manager, and General Manager. Jamie received his CHA designation in 2006. Jamie is proud of his hotel team members who have achieved ten Chairman's Awards from Wyndham Hotels, with one Days Inn hotel. Jamie has also been an active member and was the Chairman of the Capital Days Inn Alliance for three years.
Jamie is a member of the Maryland Hotel & Lodging Association, the Baltimore/Washington Corridor Chamber, the Prince George's County Convention and Visitors Bureau, and the AH&LA. He is a native to the Ithaca, NY area and attended Ithaca High School and SUNY North Country in Saranac Lake, NY.
Michael Lebby Director of Development
Michael earned his Bachelor of Science Degree in Mechanical Engineering in 2009. Before joining Coakley and Williams Hotel Management Company in November 2016, Michael worked as an engineer for the FAA building air traffic control towers. Michael also conducted property assessments for a global insurance company as well as the leading nationwide reserve study company.
In addition to engineering, Michael pursued two years of intensive global insight and German culture immersion. During this time, Michael achieved conversational fluency in German and spent five months as an engineering intern at a German plastic manufacturing factory.
June Taylor-Watts Director of Human ResourcesJune Taylor-Watts joined Coakley & Williams Hotel Management Company in May of 1976. June is responsible for all aspects for Human Resources, Benefits and Payroll for the corporate office and hotels. She develops, directs, and implements policies and programs, negotiates and administers group insurance, retirement, disability and welfare plans. She counsels management and employees regarding areas of Human Resources policy including discrimination investigation. She monitors and ensures compliance with all state/federal laws regarding employment relations – Equal Employment Opportunity, Americans with Disabilities Act, Worker’s Compensation, Family and Medical Leave Act and Family leave.
Stephen Hahn, CHS Vice President of Corporate ServicesSteve oversees the corporate services offered by Coakley & Williams which include, information technology, accounting, human resources, maintenance, training, and office administration. Since joining Coakley & Williams in 1991, Steve has also held the positions of Chief Information Officer and General Manager.
In addition to earning his Associate of Arts degree in Hospitality Services Management, Steve earned his Bachelor of Science Degree in Business Administration from the University of Maryland University College, College Park, MD. Steve advanced his computer-related expertise even further by earning his Masters of Applied Computer System Degree from the University of Maryland University College, College Park, MD.
Martin Flaherty Corporate Director of MaintenanceMarty Flaherty joined Coakley & Williams in 1974. Over the years, he has held a number of positions within the company. He is currently responsible for the supervision of all hotel maintenance departments, as well as the negotiating and overseeing of all outside maintenance contracts and specialized engineering services. He also assists on renovation projects in properties operated by Coakley & Williams Hotel Management Company. Marty attended trade school, completed air conditioning/heating training, has been certified on low pressure boilers, and is factory trained on roof-top equipment.
Vicki Caspar Vice President of AccountingVicki Caspar joined Coakley & Williams Hotel Management Company in 1985. Prior to coming to the corporate office, Vicki worked at one of our managed properties for six years. There she held various positions including Assistant General Manager, Controller, Sales Representative, and Assistant Front Desk Manager. She made the transition from hotel employee to corporate accountant in 1991; working in all aspects of accounting. As Vice President of Accounting, she oversees the accounting operations; including internal audits, training, budget formats, and commercial insurance.
Dale Williams Corporate Chaplain
Rev. Dale E. Williams began serving as Company Chaplain for C&W in August of 2013. Dale received his BA in Sociology from Duke University, and his Master of Divinity from Gordon-Conwell Theological Seminary. He was ordained in the Presbyterian Church, USA in 1978. He completed 26 years in the U.S. Navy in August 1997, the last 19 of which he served as a Chaplain. He has served as a civilian pastor for 19 years in Columbia, SC, and Gettysburg, PA, retiring as Pastor of Lower Marsh Creek Presbyterian Church in June of 2013.